Frequently Asked Questions

Akshara FAQs

How can we help you?

General

What is Akshara?

Akshara is a comprehensive school management system designed to simplify and streamline school administration. It offers tools for managing student information, attendance, fee collection, communication, and much more—all in one user-friendly platform.

Who can use Akshara?

Akshara is suitable for all types of educational institutions, including preschools, K-12 schools, colleges, and coaching centers. It’s designed to meet the needs of administrators, teachers, students, and parents.

How will Akshara benefit my school?

Akshara streamlines school management by digitizing administrative tasks such as attendance tracking, fee management, communication, and reporting. This saves time, reduces manual errors, and improves efficiency, allowing staff to focus more on student development.

 

Is Akshara suitable for both small and large schools?

Yes, Akshara is designed to scale with your school’s needs. It is suitable for institutions of all sizes, from small private schools to large educational networks. Our flexible pricing plans and customizable features ensure that Akshara can adapt to your specific requirements.

Can Akshara replace our current offline processes?

Absolutely. Akshara digitizes many traditional offline processes such as attendance taking, fee collection, exam scheduling, and report card generation. Our platform is user-friendly and designed to make the transition from offline to online management smooth and effective.

What kind of training is available for our staff?

We offer comprehensive training to help your staff get familiar with Akshara. Training sessions are included with Premium and Premium Plus plans, and we can also provide additional training as needed. Our goal is to ensure that everyone can use the system confidently.

 

How does Akshara handle data privacy and security?

Data security is a top priority for us. Akshara uses industry-standard encryption and secure data storage to protect your school’s data. We comply with data protection regulations and ensure that sensitive information remains confidential.

Onboarding

What does the onboarding process for Akshara involve?

The onboarding process is straightforward and includes setting up the system, migrating your existing data, and training your staff. Our team works closely with you to ensure a smooth transition, providing support at every step to get your school fully operational on Akshara.

How long does it take to fully implement Akshara?

The implementation time can vary depending on the size of the school and the complexity of existing processes. For most schools, onboarding takes around 1-2 weeks, including data migration, system setup, and staff training. For larger institutions, a more tailored approach may be required.

What kind of training will be provided for our staff?

We offer comprehensive training for school staff to ensure they are comfortable using Akshara. Training sessions cover all essential features, including managing student information, using the parent portal, tracking attendance, and generating reports. Ongoing training and resources are available for additional support.

Do we need to prepare anything before onboarding starts?
  • Yes, it’s helpful to gather any existing data, such as student records, attendance logs, and fee information, for migration into Akshara. Our team will guide you on what specific data is needed and assist with the data preparation to ensure a smooth onboarding experience.

 

Will there be support available during the onboarding process?

Absolutely. Our onboarding team is dedicated to helping you throughout the entire process. We provide live support to answer any questions, troubleshoot issues, and guide you through the system setup and training.

Can we customize the system during onboarding?

Yes, customization is a key part of the onboarding process. We work with you to tailor features, reports, and settings to match your school’s specific needs. This ensures that Akshara fits seamlessly into your existing workflows.

 

How will data migration be handled?

Our team will assist with data migration from your existing system to Akshara. We ensure that all relevant data is securely transferred and mapped accurately to the new system. You’ll have the opportunity to review the migrated data before finalizing the setup.

 

Pricing

What are the available pricing plans for Akshara?

Akshara offers three main pricing plans to fit schools of all sizes:

  • Basic Plan: ₹4,999 per month (₹49,999 per year) – includes essential school management features.
  • Premium Plan: ₹9,999 per month (₹99,999 per year) – adds advanced features like customizable reports, enhanced parent portal, and website management.
  • Premium Plus Plan: ₹14,999 per month (₹1,49,999 per year) – includes everything in the Premium Plan plus social media management, full website services, and a dedicated account manager.
Do you offer discounts for annual subscriptions?

Yes, we offer a significant discount for schools that opt for an annual subscription. By choosing the yearly plan, you can save around 16-17% compared to the monthly subscription rate.

 

Are there any hidden fees or additional charges?

No, there are no hidden fees. The subscription fees cover all the features included in the chosen plan. If there are any optional add-ons or custom integration requests, we will discuss the costs upfront with you.

 

What payment methods do you accept?

We accept a variety of payment methods, including bank transfers, credit/debit cards, and online payment gateways. Annual payments can also be made via purchase orders for larger institutions.

 

Can we upgrade or downgrade our plan at any time?

Yes, you can upgrade or downgrade your plan anytime. If you choose to upgrade, the new features will be accessible immediately, and the pricing will be adjusted accordingly. Downgrading can also be done at the end of your current billing period.

Is there a free trial available for Akshara?

Yes, we offer a Limited free trial so that schools can explore Akshara’s features and assess how it fits their needs before committing to a subscription. You can contact support for more details.

Are there any setup fees for implementing Akshara?

We do not charge any setup fees for implementing Akshara with our standard plans. However, if your school requires custom integrations or data migration services beyond the usual scope, additional charges may apply, which will be communicated in advance.

What happens if we cancel our subscription before the end of the billing period?

If you cancel your subscription before the end of the billing period, your access to Akshara will continue until the end of that period. There are no refunds for partial months or unused time, but you will still have access to export your data.

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